Are you in crisis?
For all urgent situations requiring immediate intervention, contact:
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Police: 9-1-1
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1-833-456-4566 (In Quebec: 1-866-277-3553)
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Kids Help Phone: 1-800-668-6868
Do you want to talk to someone about a situation?
Call Canadian Sport Helpline: 1-888-83SPORT (77678)
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Call/email: XCSO: Katja Mathys (705) 774-0713 – cd@xcskiontario.ca
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Call/email: XCSO: Stephanie Marler (807) 474-6126 – admin@xcskiontario.ca
Are you considering filing a complaint?
We have to be clear; complaints should not be received or managed by national sport organizations, including Nordiq Canada. To file a complaint, you are encouraged to contact the Canadian Sport Helpline. Operators can help you determine the organization or individual designated to receive your complaint. You may also choose to contact Nordiq Canada’s Independent Third Party Laurie Ehrman at laurie@ewcsport.com.
Policies
In 2023, Nordiq Canada released a pan-Canadian Safe Sport policy suite, supported by a Safe Sport Toolkit, which divisional provincial sport organizations and clubs are required to adopt. XCSO adopted the policy suite effective July 1/23. Walden Cross Country adopted the policies effective November 1/23 and is committed to implementing Safe Sport in all of our activities.